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CE Manufacturers make friends, not foes with multichannel operators

January 11, 2011

This month's Consumer Electronics Show (CES) in Las Vegas proved to be just as much about forging business alliances as it was about showing off the newest devices and technologies. Consumer electronics (CE) manufacturers announced key partnerships with multichannel operators to provide content on their television sets, smartphones and tablet computers. Deals focused primarily on two areas: extending video delivery to tablet computers and circumscribing set-top box by delivering full channel line-ups over broadband to connected TVs.
Samsung announced key partnerships with three of the top four multichannel operators:

· Time Warner Cable: This collaboration will allow Time Warner Cable customers to access their cable subscriptions on the Samsung Smart TV and Samsung Galaxy Tab in their homes through an app available within Samsung's application storefront. The app also allows TWC subs to access recorded content from DVRs elsewhere in the home directly on the Samsung Smart TV, without the need for a connected set-top box.
· Comcast: The new Xfinity TV service will offer a rich, Web-like interface, enabling simpler navigation and the ability to seamlessly search across linear TV, DVR recordings, and video on demand. The partnership also delivers a customized and integrated multi-platform viewing experience on Samsung Smart TVs and the AndroidTM-powered Samsung Galaxy Tab.
· DirecTV: Under this partnership, Samsung will embed support for RVU in its smart TVs, which will provide customers with the full DIRECTV experience on all screens in the home, including DVR services, live pause abilities, 200 hours worth of shared storage, picture-in-picture capabilities, and the power to record up to five shows at once. Samsung's RVU-compatible TVs will be available in March 2011.

Sony also announced a limited partnership with Time Warner Cable to make the operator's multichannel offerings available through internet-connected Bravia television sets.

Though limited in scope for now, the deals announced at CES signal a significant shift in the operators' thinking about the challenges and opportunities of new technologies. Traditionally, subscription network operators regarded those technologies with suspicion due to the destabilizing effect they have had on other media sectors such as music and publishing. Consequently, they kept consumer electronics (CE) companies at arm's length. This dynamic seems to be changing however, as the country's largest operators have begun to embrace new platforms in earnest. They have calculated that early alliances with the appropriate manufacturers will give them a leg up in the race to carve up the burgeoning online video market by having their apps featured prominently and integrated seamlessly into these devices.

Consumer electronics companies, for their part, stand to benefit from such alliances, which will grant them quick access to troves of content that would have taken them years and considerable resources to aggregate.

It is important to note, however, that this form of alliance may not be appropriate in all cases. It is not surprising that the company with the most deals at CES was Samsung. The South Korean manufacturer has lured TV operators with its strong app platform and, more importantly, its lack of play in content services. Sony's limited deal with Time Warner Cable, in contrast, demonstrates that operators' are still uneasy about striking deals with CE companies with extensive media businesses. By the same token, Sony, which not only owns a studio but is also developing Over-The-Top service Qriosity, may not want to strengthen the operators' hand in the online video space.

IP delivery blurs the distinction between conventional cable TV service and web-based over-the-top distribution, strengthening the case for keeping IP video within the subscription orbit of traditional pay-TV services. If this goal is to be accomplished cost-effectively by operators, initiatives like the abovementioned ones are necessary. CE companies' cooperation will reduce the R&D costs associated with porting operators' platforms on the growing number of devices consumers use to consume video content.

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