Published:
30-Jun-08
RealNetworks and MTV have made Rhapsody's entire catalogue of 5m tracks from all four major labels and a number of independents DRM free. Previously just offered as an all you can hear rental model for $13 to $15 a month, now users have the option to buy permanent downloads DRM free from the Rhapsody store. The majority of MP3 downloads cost $0.99 and albums $9.99, which makes it comparable with Apple's iTunes, though more expensive than Amazon. The store integrates with Rhapsody's embedded player which allows users to play up to 25 songs per month free of charge before having to buy. The Rhapsody player is due to be integrated into a number of music destinations including Yahoo Music, iLike and a range of MTV's online properties. The first 100,000 new customers to register by July 4 will receive a free digital album download.
At the same time, Rhapsody released details of its partnership with US mobile operator Verizon Wireless. Rhapsody will operate the online and mobile VCast Music Store. Verizon subscribers can sign up for the $14.99 Rhapsody subscription, with the monthly cost tacked onto their mobile phone bill. The subscription service cannot currently be accessed over the air (OTA). Users must download the music first onto their PC and transfer it across to the mobile device through a cable. Verizon customers can, however, download single tracks OTA for $1.99. A second DRM free copy will then be made available for download to the PC. The signature device for the service will be the LG Chocolate 3. VCast Music is currently available on selected LG, Samsung and Motorola handsets.
Our take...
The business of online rental subscription services paid for by the consumer is declining in the US. Consequently the move towards DRM free is an important step for the company as it transitions away from its core business towards a diversified model that includes both ad funded and retail models as well as offering services to mobile phone users
In providing the catalogue DRM free, Rhapsody is ensuring that its service is compatible with a broader range of music players, including Apple's iPod. There is growing evidence that this is necessary condition for service adoption beyond iTunes – both Amazon and eMusic succeeded in carving niches for themselves based on DRM free services (though, unlike Rhapsody, they also compete with Apple on price). However, going DRM free is no longer much of a differentiator for Rhapsody's store; Amazon, Walmart, Napster and, to a lesser extent, Apple have all adopted DRM free formats. As such the Real and MTV JV is simply coming into line with other services which is unlikely to foster adoption.
More significant is the inclusion of the Rhapsody store into the company's embedded music player which brings free streaming and retail to a range of popular partner sites. Free streaming services have proved popular and there is some evidence that they can help to promote sales. CBS subsidiary Last.fm claimed a 119 per cent uplift in sales from its Amazon affiliate links shortly after that launch of its free streaming service. For Rhapsody, integrating the player and streaming service in combination may allow the company to benefit from the same effect. Moreover, adopting a disaggregated approach to the player/store – allowing it to be embedded in other music websites – may well help boost adoption as it facilitates impulse purchasing and discovery.
In terms of mobile, sideloading avoids the data transfer charges that accompany OTA downloads and is a prominent trend seen in the current market. However, the result is that the service should be seen as the context of other online rental services that allow content to be moved to the device, a proposition that is falling out of favour with consumers who are increasingly unwilling to pay for such services. Music subscription services bundled with handsets, only serve to increase this expectation of 'free' music and are expected be launched this year by Nokia and Omnifone. If Verizon chose to bundle the Rhapsody subscription into a voice tariff, in the same way as Vodafone in the UK has with MusicStation, it could prove more advantageous for the music service uptake. It seems unlikely that users will pay additional fees for a sideloading music service.